TERMS AND CONDITIONS | Power Up Orders

PowerUp Terms & Conditions

Terms and Conditions Gopi Life Ltd operating Poweruporders.co.uk

Last Updated: 17.01.2025

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using using the http://www.poweruporders.co.uk website, booking a session or ordering products (the "Service") operated by Gopi Life Ltd ("us", "we", or “our”).

The “Service” consists of (but is not limited to): use of the website, its products, consulting or educational services provided by Gopi Life Ltd (both those booked through the website and not), educational materials, referrals and assessments.

Your access to and use of the Website, products and the Service is conditioned on your acceptance of and compliance with these Terms and our Privacy Policy. These Terms apply to all visitors, users and others who access or use the Service or order products provided by Gopi Life Ltd. By accessing or using the Service, ordering products or using the Website you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Website, the Service or order products.

The terms “agreed”, “consent”, “confirmed”, “accepted”, "informed”, “notified” or “notice” and documents or acts of similar meaning will be deemed to be required to be done in writing, where "in writing" means hand-written, type-written, printed or electronically made, and resulting in a permanent record. The terms "includes" or "including" will be construed without limitation to the generality of preceding words.

Please note that these Terms and our Privacy Policy may be amended without prior notification. These Terms apply to all users and clients (including casual browsers or third-party users) whether or not the registration process has been completed.

Our company registration number is 13618001. The term 'you' refers to the user, customer, viewer or client of any of our products or the Service or website. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to you in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting your needs in respect of provision of the Service and/or the Products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

The use of the Service are subject to the following Terms:

The content of the pages of the website and educational resources provided in the Service is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered in the Service for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials from the Service is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through the Service meet your specific requirements.

The Service contains material which is owned by, or licensed to us. This material includes, but is not limited to; the design, layout, look, appearance and graphics, educational/literary content and the formulation, recipe and process for the manufacture of any products. Reproduction of any materials contained within the Service is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. Reproduction of any Products is expressly prohibited.

Unauthorised use of the Service may give rise to a claim for damages and/or be a criminal offence.

From time to time the Service and materials may also include links to other websites or services. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s)/Services. We have no responsibility for the content or quality of the linked website(s)/Services.

Your use of the Service and any dispute arising out of such use of the Service is subject to the laws of England and Wales.

The Service does not provide medical advice. All health and health-related information contained within the Service are intended to be general in nature and for informational and educational purposes only. It is not intended to be a substitute for professional health advice, diagnosis or treatment or a professional’s independent medical judgment.

By receiving information from powers-orders.co.uk & Gopi Life Ltd, you agree that you will only use the information or products provided by Gopi Life Ltd in a manner consistent with your type, level, and degree of professional training.

Registration

Certain services and items are only available after you have registered with us. By registering with us, you are stating that you over 18 years of age and have undergone the necessary registration process. As part of this registration process, you agree to provide true, accurate, current and complete information about yourself. This information must be kept accurate and up-to-date. When you carry out the registration process for the use of the website/Service, you will be given a specific username and also password. It is your duty to keep your username and password safe at all times and not discloses them to anyone. Any breach of security or any unauthorised use of your username and password must be notified to us immediately.

Subscriptions

Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring 6 month basis. You may opt-out of this subscription by expressing this in writing (by email) at any time. In order to set up a subscription, you will need to verify your identity and credentials. In order to do this, your personal data will need to be collected. For more information, please see our Privacy Policy. Upon registration, you will be provided with a unique login details. By registering for this service/subscription you agree to not to distribute/share the Service information with other users.

We reserve the right to terminate a subscription and access at any point and will provide a refund for the remaining duration of your subscription should we exercise this right. We also reserve the right to refuse registration.

Privacy Statement

We are committed to protecting your privacy. Authorised employees and sub-contractors within the company on a need-to-know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data.

Acceptance of Privacy Policy

Accepting these Terms of Use also constitutes acceptance of the current version of the Gopi Life Ltd Privacy Policy, which will be provided to you with these Terms, as an intrinsic part of this agreement.

Availability

Unless otherwise stated, the Service is only available within the United Kingdom, or in relation to postings from the United Kingdom. Any marketing information is intended solely for the United Kingdom market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, products, programs and text available through the Service. Redistribution or republication of any part of this Website/Service or its content and products is prohibited, including such by framing or other similar or any other means, without our express written consent. We do not warrant that the Website/Service will be uninterrupted, timely or error free, although it is provided to the best ability. By using the Service you thereby indemnify us, our employees, sub-contractors, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Intellectual Property & Copyright

The entire contents of the Service/Website including without limitation text, graphics, photographs, images, moving images, sound, content, literary content, and illustrations, are the property of Gopi Life Ltd (or its affiliates or licensors) and are protected by copyright, trademark, or other intellectual property laws (except that when applicable, copyright to cited materials is retained by the authors of the articles cited or the assigned rights holders, as stipulated by UK copyright law, or unless otherwise indicated on the subject material). The trademarks, service marks and logos (including the name “Gopi Life Ltd”) used and displayed through the Service belong to Gopi Life Ltd or others, as applicable. Nothing in the Service should be construed as granting—by implication, estoppel, or otherwise—any license or right to use any trademark displayed in the Service without our prior written consent. The Service contains copyrighted material. Subject to the exceptions expressly set out below, you may not use the Service/Website in a manner that constitutes an infringement of our rights or that has not been expressly authorised by us in writing.

Your use of any Products or materials purchased through or in accordance with your use of the Service is governed by these Terms.

You may not, and by accessing the Service you indicate your continuing agreement not to, modify, decompile, recompile, disassemble or reverse engineer any Products or the Service, and you agree to indemnify us against any loss, expense or damage arising out of your failure to comply with this agreement. Further, you hereby agree that without prejudice to any other rights or remedies that we may have, damages alone would not be an adequate remedy for your breach of this condition, and that we shall be entitled to the remedies of injunction, specific performance or other equitable relief for any threatened or actual brief of this condition. You agree to account to us for any and all profits made by you in breach of this condition.

Code of Conduct

You are responsible for anything you transmit to the Service & Website. You are not permitted to use the Service/Website for any reason or purpose, which is unlawful, defamatory, harmful or objectionable, and, in particular, you are not permitted to transmit anything that, in our opinion, harms our business or offends other users. You are not permitted to transmit to the Website, Service or other users anything, which you do not have, a clear right to use. You must ensure that you do not transmit to the Service, Website, or users any material containing software viruses or files designed to damage or disrupt the good working order of any computer or telecommunications equipment. You are not permitted to do anything that may disrupt in any way the operation of the Service or Website, nor are you permitted to do anything, which would disrupt the use and enjoyment of our the Service or Website, or by any other user. Other than as expressly permitted, by us, you are not permitted to use the Service or Website to engage in any commercial activity of any form. We may be entitled at our discretion to refuse or remove anything, which is transmitted to our users, which, in our opinion, is objectionable or otherwise does not comply with these terms. We will not be liable at all for doing this. We may record preserve and disclose anything which has been transmitted to, from or via our users through the Service or Website, where required by law or where we are acting in good faith.

Warranty Limitations

All materials and products within the Service are provided on an “as is” basis, without warranties of any kind, either expressed or implied, including, but not limited to, warranties of title or implied warranties of merchantability or fitness for a particular purpose. The use of contents of the Service are at the User’s own risk.

We do not warrant that the Service/Website/Products or any of their functions will be accurate, uninterrupted or error-free, that defects will be corrected, or that any part of the Service/Website is free of digital viruses or other harmful components. We expressly disclaim all warranties of any kind, including but not limited to warranties of title, fitness for a particular purpose, merchantability and non-infringement of proprietary or third party rights. To the extent that it is lawfully possible to do so, we make no warranty that (a) the Service/Website/Products and/ or any information will meet your requirements, (b) your access to and use of the Service/Website/Products will be error-free, or (c) any errors or inaccuracies will be corrected. Further, if your use of the Service/Website results in the need for servicing or replacing equipment or data, this will not be at our risk and expense. No advice or information, whether oral or written, obtained by you through or from the Service/Website will create any warranty not expressly stated in these terms and conditions. If you have any questions about the above, please contact us on support@poweruporders.co.uk.

Limitations on Liability

Neither we nor anyone else involved in creating, producing, or delivering the materials contained in the Service/Website (including our officers, directors, manufacturers, managers, members, shareholders, and agents) shall be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of the User’s use of or inability to use the contents of the Service/Website even if we or any such persons noted above are advised beforehand of the possibility of such damages. To the extent that we are lawfully able to do so, we will not be liable for any claims, losses and/ or damages of any nature resulting from: (a) your use or inability to use the Service/Website; (b) the Service/Website/any Products we provide (except where we expressly state that we have responsibilities or liabilities in these terms and conditions or other terms and conditions that relate to our other goods and/ or services we provide); (c) unauthorised access to or alterations of your transmissions or data; or (d) statements or conduct of any third parties. You agree that in no event will our liability arising out of or in respect of these Terms exceed UK £1,000 and that in no event will we be liable for any loss of profits, goodwill, loss of business, loss of data or any other indirect or consequential loss or damage whatsoever. In particular, any liability for death or personal injury caused by your use of Products/the Service is disclaimed to the fullest extent permissible by law.

You explicitly acknowledge that certain features or functionality of the Service, Website and Products may rely on the availability and correct functioning of third party service providers, as may be indicated by us, including supply of energy, data storage, connectivity and communication services. These are outside of the our control, and we will have no responsibility or liability in this respect.

Indemnification

You agree to defend, indemnify and hold us and any individuals or entities aﬃliated with us (including our oﬃcers, directors, members, managers, and employees) harmless from any and all liabilities, costs, and expenses, including all legal fees (on the full indemnity basis), related to or in connection with (i) your use of the Service/Website or application of knowledge gained by it, (ii) your violation of any term of our Terms; (iii) your violation of any third party’s rights, including any right of privacy, publicity rights, or intellectual property rights; or (iv) any other circumstance in which we becomes involved in legal action arising from your involvement with or connection to us, electronically or in person.

Indemnity; You agree to indemnify us and hold us harmless from and against any claims, actions or demands (including any legal fees incurred in connection therewith on the full indemnity basis) resulting from your misuse of the Service/Website or your breach of our Terms. We will notify you of any such claim, action or demand and will take reasonable steps to assist you, providing you meet our costs and expenses (including our legal fees, on the full indemnity basis) in advance.

Suspension and Termination

We may in our sole discretion suspend and/ or terminate registration or use of the Service, Website or Products at any time and we shall not be liable to you or any third party for any loss or damages suffered on account of such suspension and or termination. Typically, we would only do this where you have not used the Service/Website/Products for some time or if we believe that you have acted inconsistently with these Terms. However, there may be other reasons why we would suspend and/ or terminate.

Access & Interference

You agree that you will not use any robot, spider, scraper or other automated means to access the Service/Website. You also agree not to: (i) take any action that imposes or may impose in our sole discretion an unreasonable or disproportionately large load on our infrastructure; (ii) interfere or attempt to interfere with the proper working of the Service/Website or any activities conducted on the Service/Website; or (iii) bypass any measures we may use to prevent or restrict access to the Service/Website/Products.

Governing Law

These Terms, together with the Privacy Policy and, in respect of any Products/the Service, our Terms and Conditions of Sale, together, constitute the entire agreement between you and us with respect to your use of the Service/Website/Products and any interactions you have with us and our members, managers, officers, agents, or employees, electronically or in person. In the instances of accreditation, our Terms of Business also apply.

You agree that any action at law or in equity arising out of or relating to these Terms or to us will be filed only in the courts of England and Wales, and you hereby consent and submit to the personal and exclusive jurisdiction of such courts for the purposes of litigating any such action, without regard to any conflict of law provisions. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of the Service or any other circumstance involving us, our members, managers, agents, or employees, must be filed within one (1) year after such claim or cause of action arose or be forever barred. You agree to submit any dispute with us exclusively to final and binding arbitration in accordance with laws of England and Wales and, for this purpose, to submit to the Expedited Arbitration procedure at the London Chamber of Arbitration and Mediation (‘LCAM’). The location of any arbitration shall be in London and the language shall be English. You agree that any arbitrator shall not have the authority to award punitive damages. You agree to be bound by any ruling in such arbitration proceeding and that such ruling shall be enforceable in any court of competent jurisdiction. You agree that if any portion of these Terms or Privacy Policy is found by an arbitrator or court of competent jurisdiction to be invalid, the arbitrator or court shall nevertheless give eﬀect to the parties’ intentions expressed therein. All other provisions of these Terms and Privacy Policy remain in full force and eﬀect.

Notwithstanding this, we shall still be allowed to apply for injunctive or other equitable relief to protect or enforce its intellectual property rights in any court of competent jurisdiction.

Improperly Filed Claims

All claims you bring against us and our members and managers must be resolved in accordance with the Section on Governing Law of these Terms of Use (“Section”). All claims filed or brought contrary to this Section shall be considered improperly filed. Should you file a claim contrary to this Section, we may recover all legal fees and costs (on the full indemnity basis) involved in defending said filing.

Waiver

Any failure by us to exercise any rights or to enforce any of these Terms, Terms of Sale or Privacy Policy shall not constitute a waiver of such rights or terms. Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

The invalidity or unenforceability of any provision of these Terms will not affect the validity or enforceability of any other provision thereof, all of which will remain in full force and effect. In the event of such finding of invalidity or unenforceability, the Parties shall endeavour to substitute the invalid or unenforceable provision(s) by such effective provision(s) as will most closely correspond with the original intention of the provision(s) so voided. At reasonable notice, you shall assist us in verifying your compliance with the Agreement/Terms.

Additional Terms

You must provide and are solely responsible for all hardware, provisions or software necessary to access the Service/Website. You assume the entire cost of and responsibility for any damage to, and all necessary maintenance, repair or correction of, that hardware, provisions and or software.

You acknowledge that you may incur charges from your wireless carrier, internet service provider, or other method of internet or data access by using the Service/Website and that payment of any such charges will be your sole responsibility. You agree that your use of the Service/Website will be in accordance with all requirements of your wireless carrier, internet service provider, or other method of internet or data access. We do not control network access. Your use of these networks may not be secure and may expose your personal information sent over such networks.

All and any prior promises, agreements, representations, undertakings or implications whether made orally or in writing between us and you are hereby superseded. You expressly acknowledge that no reliance has been placed on any representations which have not been incorporated as part of these Terms or our Terms of Business.

Right to Change Terms of Use

We reserve the right to change these Terms or impose new conditions on the use of the Service/Products at any time. We will post any changes to the Terms on the website and update the “Last Updated” date to reflect the date of the changes. If we make a material change to the Terms of Use, we will not enforce the material change retroactively (i.e., to use of the Service before the change) unless we notify you by sending a notice of the change to our users. By continuing to use the Service and any Products after we post (or notify you of) any changes, you accept the modified Terms.

Terms and Conditions of Sale

Please note that these terms and conditions of sale relate to any products/services purchased through us.

1. Terms and Conditions:

These are the terms and conditions of our agreement, which apply to all purchases of products/Service (including Website Service) by you from us, and you should read them carefully. Terms may alter if necessary and therefore you should check them before you make a new purchase.

2. Order:

You can submit an order by completing the details required on the order summary page on the website and clicking the confirm order button. All prices are reflected in £UK Sterling. We are under no obligation to accept your order, but would normally do so where the product is available. The order reflects pricing at time of purchase the payment of which, via your credit card/ debit card, will be approved by your credit card/ debit card company.

3. Pricing:

All prices will be displayed in £UK Sterling. Subject to notice to Customer, we reserve the right to adjust Prices for Products and/or the Service not yet delivered or performed to reflect variations in individual costs of more than five percent (5%) including any foreign exchange rate fluctuations, raw materials and other costs of manufacturing and distribution, and labor costs, that take effect between the date of the Agreement and delivery of Products.

Any catalog, specification, price sheet or other similar documentation prepared by us is strictly for convenience only and will not be deemed as an Offer. We believe such documentation is complete and accurate at time of distributing, but we do not warrant that such documentation is error free. We will not accept responsibility for any damages in connection with errors of measurements, descriptions, application recommendations and the like.

4. Acceptance of order:

We will notify you of our acceptance of your order immediately on the website, or by email shortly after we receive it and at that point a binding agreement between us will be in place based on these Terms and Conditions of Sale. If there are likely to be any delays in completing the order, you will be notified and given the opportunity to cancel. Only credit and debit cards are acceptable as payment for orders via the website.

5. Accuracy

You are solely responsible for the accuracy of any order, including with respect to the specification, configuration or other requirements of Products and the Service, and functionality, compatibility and interoperability with other products (not authorised by us), as well as fitness for particular use. You warrant that the information provided to us is complete, accurate and true, and Customer acknowledges that a failure to provide complete, accurate and true information or instructions to us may detrimentally affect our ability to discharge our obligations or exercise our rights under these Terms and Conditions of Sale.

6. Payment:

We will charge your account for payment at the time that the order is completed when ordered through the website. We take every reasonable care to ensure that your order and subsequent transactions are conducted via a secure link. As we are not responsible for the operation of the secure link we will not be liable for any loss you may suffer if a third party obtains unauthorised access to any information you provide via such link. If a product is unavailable, we will refund any amounts already paid (if any) by way of a credit to your credit card/ debit card account. If there is any issue with a refund please let us know. Monies that remains outstanding to us by the due date will incur late payment interest at the rate of 2% above the prevailing Bank of England's base rate (or, where the base rate is 0% or less, at 2%) on the outstanding balance until such time as the balance is paid in full. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection agencies and/or through the Small Claims Court where applicable. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.

7. Re-Sale

You may only resell certain products distributed by us, and must gain approval in writing for which specific products may be resold and the terms under which this can be done (for more information, please refer to our Terms of Business). In the event that you resell Products or incorporate Products in offerings to your customer with our consent, you shall ensure that all your customers and/or end users of Products comply with all your obligations under these Terms and Conditions of Sale, and that the terms of your agreement with each of your customer(s) or end user(s) are consistent with these Terms and Conditions of Sales, failing which you shall indemnify, defend and hold harmless us and our affiliates, and our officers, directors, agents, employees, successors, and assigns from and against, all losses, liabilities, costs (including legal costs) and expenses arising out of or in connection with any non-compliance.

8. Damages and Delays:

You explicitly acknowledge that certain features or functionality of Products and Services may rely on the availability and correct functioning of third party service providers, as may be indicated by us, including supply of energy, data storage, connectivity and communication services. These are outside of our control, and we will have no responsibility or liability in this respect.

9. Returns and Refunds

Unfortunately we do not offer returns and refunds for any of our products unless you were sent the wrong item, even if they are unopened. If a delivery is refused and a refund is requested we may do so at our own discretion. Please ensure the accuracy of your order before making payment (see 5).

10. Missed Deliveries

If a delivery is attempted and returned to us due to non-receipt, you will be contacted and offered either a refund or re-delivery. If opting for re-delivery you will be obligated to pay for the re-delivery cost.

11. Product changes:

We may make changes to the design, materials, fit and finish of Products/Service or change working methods, communication systems, software or any other elements of the Service, and Documentation provided that such changes do not materially affect the functionality of the Product or the Service. Unless specifically agreed otherwise, we do not warrant the availability, accuracy, completeness, reliability, timeliness or output from Products or Service. You shall not use or rely on Products and Services for any other applications or purposes than agreed in the Agreement/these Terms and our Terms of Business.

12. Warranties:

The Service and Products that we sell have been designed to comply with the statutory legal requirements and relevant safety standards of the United Kingdom. We can therefore make no representation or warranty that any service is compliant with health, safety or other legal requirements that apply outside the United Kingdom. We will not have any further liability in respect of the products/the Service. This does not affect your statutory rights as a consumer.

13. Use of products and Services:

You/your customers shall use Products and Service only for their intended purposes and in accordance with all instructions contained in the manuals, guidelines, warranty terms and any other terms and conditions applicable to such Products and Services or provided by any personnel of Gopi Life Ltd.

14. Third party links/products:

We do not provide any warranty for third party links or products. Any third party link or products included/distributed by Gopi Life Ltd as part of their products or the Service are subject to the terms of sale and your individual agreement with any third party.

15. Defects and recall:

If a recall, retrofit, update, withdrawal or any other remedial action related to any Service/Product is required, Customer shall fully cooperate and shall provide such assistance as we may require. Customer shall keep accurate books and records to assure traceability of the Service/Products in the event of a Product recall or any other remedial actions.

16. Copyright and Intellectual property:

All products and services related to and distributed by us are covered by copyright and intellectual property rights, both in the UK and abroad. Any communications with us containing information are also protected.

Products, Services and information provided by us are not to be distributed, shared or copied, unless there is specific approval in writing from us. This approval may be withdrawn at any time.

17. Complaints:

If you have any complaints or comments about the Service or any of the products or services supplied or provided to you, please contact us at Customer Service Centre at support@poweruporders.co.uk.

18. Force Majeure

We will not be liable to you for any breach of our agreement, for delay or failure to perform if the delay or failure is due to acts of God, civil commotion, riots, floods, drought, fire, legislation or other cause beyond our reasonable control. This does not affect your statutory rights. If we choose not to enforce a right under our agreement, that decision will not prevent us from enforcing other rights, or the same right on a later occasion. Our agreement will be governed by English law and any disputes will be resolved non-exclusively by English Courts.

17. Privacy:

We take your privacy very seriously and will treat all of your personal information in accordance with all applicable data protection laws in the UK. Please read our Privacy Policy.

18. Termination of Agreements and Refunds Policy:

Both you and we have the right to terminate the provision of the Service or any Products for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Service, shall be refunded.

These Terms and Conditions of Sale form part of the agreement between you and us. Your accessing of the Service and/or undertaking of an order, booking or purchase indicates your understanding, agreement to and acceptance, of the Terms and Conditions of Sale and full Terms of our provision of the Service. Your statutory Consumer Rights are unaffected.